Job Description

• Design, implement and provide support for all network-related hardware/software
• Responsible for improving the technical service capability of the service team and channel partners in the targeted region
• Responsible for the delivery support and management of customer training, product solutions, pre-sales testing, online problems troubleshooting in the targeted region
• Responsible for channel partner enhancement in the targeted area and technical support, management of major projects
• Frequently require to travel to customers and projects’ destinations

Job Requirements

• Bachelor degree or above, major in computer, communication, electronic engineering or related
• With 2+ years of experience in front-line service delivery or technical support, online problem solving, testing and solution support, familiar with ICT products
• Fluent English skill oral and writing, preferred Chinese or native language
• Good expertise of Networking, Routing/Switching,L3/L4,TCP/IP
• Good experience on network product, including but not limited Switch, Router, Security and wireless
• Good experience on cloud computing and visualization technology such as VMWare, VSphere
• Deep hands-on experience in Configuration, troubleshooting and Network Solution crafting of Routers, Switches and Wireless technology
• Good communications skill & proven ability to relate to customer representatives at various
• Strong team management and communication skills, good cooperation spirit, passion and creativity, working under pressure and challenges levels
• Preferred certifications CCNP/HCNP certifications or above
• Willingness to learn new technologies and systems

Job Description

• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company’s marketing goals.
• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Gathering, investigating, and summarizing market data and trends to draft reports.
• Implementing new sales plans and advertising.
• Promoting the company’s existing brands and introducing new products to the market
• Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Job Requirements

• Bachelor of Veterinary Science (BVSc)
• At least 5 years’ experience in related field
• Must be self-motivated and possess the desire for self-development
• Have the ability to work autonomously when required
• Be a team player, dedicated to customer satisfaction and a great customer experience

Department: Elevator & Escalator Sales and Marketing Fuji (SJEC)

Reporting to: Executive Director, MD

No of staff reporting to job holder: (direct) (indirect) Relative Department

Internal relations

• Installation
• Service Marketing
• Account
• Audit
• Modernization
• Logistics
• Cash
• HR
• MDO
• Fleet Management
• MDY branch

External relations

• Customers
• Architected
• Project/Site/Structure Engineer
• Construction & Developer Companies
• YCDC & Contractor SJEC Corporation
• Run Top (Spare Parts)

Overall Responsibility

Responsible for Sales & Marketing, collaborate with Sale and Engineer team to get more potential customers, understanding technical challenges, implementing business strategy planning including volume, profit, market share. Accountable for leads, opportunities, orders and contracts to meet the sale budget and pricing targets.

Key Areas of Accountabilities

• Managing Sales & Marketing of Fuji Elevator & Escalator department
• Factory offer price , Sales contract & Drawing , Claim parts & Spare parts offer price (Email, we chat)
• Responsible for interacting with foreign principals on technical support and commercial/pricing matters
• Prepare Marketing plan on design, structure, process and operating plan and financial model and profitability – motivate and monitor assistant manager, sales admin, sale engineer, sales executive in elevator sales & marketing department
• Use SAP software (SO, PO, A/R, Spare parts order, etc.)
• Overall check for document LC, IL & Contract
• Day to day sales monitoring & forecasting to better understand the market
• Work collaboratively with the sales team to assess current projects and creatively reach more potential customers
• Consult with customers and provide technical expertise and recommendations based on the required applications to get new projects and customers
• Negotiating on price, delivery and technical, contractual commitments with customers and project engineers
• Discussion, negotiation and conducting with customers and solving the project problem and complain
• Follow up and collection of payments and supporting the finance function in collection
• To draw payment balance, budget year balance and target plan
• Conducting market analysis and presenting findings on Executive Director to develop and enhance the product offering
• Maintain a positive working relationship with team member and management in a team environment

Experience & Educational Requirements

• Bachelor’s degree in business or Marketing Diploma or engineering field
• +5 years’ experience in Sales with 2 years experiences in management role
• Passion for growth and result-oriented
• Good interpersonal skill and team working and drawing knowledge
• Proficient in Word, Excel and Photoshop, Power point
• Entrepreneurial mindset and a can – do – attitude
• Ability to work efficiently and effectively under pressure with simultaneous deadline